In the Matter of BetterHelp, Inc.

Largest FTC health-data order of the wave: $7.8M refunded to 534,000+ consumers.

Government enforcement
Regulatory — refunds distributed

Timeline

Filed
Mar 2, 2023
Key ruling
Jul 14, 2023

Injunctive relief

Ban on disclosing health data for advertising; affirmative express consent required.

Status note

$7,800,000 to consumers; ban on disclosing health data for advertising; affirmative express consent required. Refunds: ~$5.2M June 2024 and ~$2.6M Apr. 2025 to 534,000+ consumers. | Largest FTC health-data order of the wave.

Exposure

Pages covered

Both portal and public site

Tracking technologies named

CriteoMetaPinterest TagSnap Pixel

Data licensed under CC BY 4.0. Cite as SounderData.com Tracker Litigation Database, September 25, 2026.