HIPAA-Safe Embedded Maps
for Healthcare Websites

Yes, Sounder Maps are fully responsive and touch-optimized. Patients can pan, zoom, and tap to call—all from their phone. The map automatically adapts to screen size.

Yes. We have our own BAA you can review, or we are open to reviewing and redlining your BAA. Getting to an agreement on a BAA is generally the most difficult part of signing up to work with Sounder, so if you want us to sign your BAA, share it with us as early in the process as possible.

Most definitely! Sounder Maps only replaces the embedded maps on your website. You will still need to maintain your GMB profiles so people can find you in their Google Maps searches.

Yes. When patients click “Get Directions” on your Sounder Map, it opens Google Maps (the app or in a browser) with the target location already entered. The click on the Sounder Map does not pass the referring website’s information (the HTML code includes rel=”noreferrer”), so no PHI is passed to Google.

Yes, the Maps solution has been specifically designed and coded to be fully accessible.

This is why we developed three ways to easily manage your locations: our portal, a plugin for your WordPress website, or even the ease of editing a Google Sheet. Your operations team updates any of these systems and your website updates automatically. If you have a system for managing many locations, we can explore connecting that system to Sounder Maps.

Yes, any data field can be used to filter the locations that show up on the map. Examples include services provided at a location, open now, accepting patients, zip codes, cities, etc.

Yes, Sounder Maps can work on all types of websites. For WordPress, it is a simple short code. For other platforms, embed code is added to the pages with the map. Most CMSs make this easy to do. Here is an example of the embed code:

<div data-pilot-map
  data-json="https://sounderdata.com/wp-json/sounder-maps/v1/locations/feels-good-pt-map"
  data-brand-color="#3b26a6"
  data-sidebar="true"
  data-search="true"
  data-cluster="true"
  data-zoom="10"
  data-popup-fields="address,phone,hours,services,accepting_new_patients"
  data-directions="google"
  style="height:600px;"></div>
<script src="https://maps.sounderdata.com/v1/pilot-maps.js"></script>

For Enterprise customers, we can discuss it. It’s possible to deploy Sounder Maps on your infrastructure with complete data sovereignty. Most clients use our HIPAA-compliant hosted solution, but we can support on-premise deployment for organizations with strict data residency requirements.

Easy—we give you three ways to maintain your location information: our portal, a plugin for your WordPress website, or even a Google Sheet. Add, delete, or edit the information and the site will update immediately. No developer needed.

No, we do not provide any data on use of the maps. However, if your Analytics is set up well, you will be able to see how many people request directions or even click on a location.

Both of these platforms offer BAAs, but only for enterprise organizations. Implementation requires technical expertise and ongoing maintenance. Also consider: Apple Maps embeds don’t work well on non-Apple devices (statistically, more than 50% of your visitors). Sounder Maps works identically across all devices and browsers.

Yes, you can! Static images don’t transmit data to third parties, unless they are clickable. Then you just have to make sure to add rel=”noreferrer” to the link’s code. You do lose functionality: searchable locations, filters, zooming, panning, clustering, etc. For one location showing “here’s where we are,” a static image works great. For health systems with multiple locations, interactive maps are extremely powerful for the patient experience.