In the Matter of BetterHelp, Inc.
Largest FTC health-data order of the wave: $7.8M refunded to 534,000+ consumers.
Government enforcement
Regulatory — refunds distributed
Primary source
Last verified Sep 8, 2026
Regulatory — refunds distributed
Primary source
Last verified Sep 8, 2026
The matter
- Matter ID
- SND-0156
- Organization
- BetterHelp — FTC
- Location
- National
- Provider type
- Federal agency
- Court
- FTC (administrative consent order)
- Docket
- FTC Matter No. 2023169
Timeline
- Filed
- Mar 2, 2023
- Key ruling
- Jul 14, 2023
Outcome
- Structure
- Consumer refunds
- Settlement fund
- $7,800,000
Injunctive relief
Ban on disclosing health data for advertising; affirmative express consent required.
Status note
$7,800,000 to consumers; ban on disclosing health data for advertising; affirmative express consent required. Refunds: ~$5.2M June 2024 and ~$2.6M Apr. 2025 to 534,000+ consumers. | Largest FTC health-data order of the wave.
Exposure
Pages covered Both portal and public site
Tracking technologies named
Source
FTC Agency release
Data licensed under CC BY 4.0. Cite as SounderData.com Tracker Litigation Database, September 11, 2026.